Hot Tub & Swim Spa FAQs
Have some questions before moving forward with your new hot tub? We have answers!
Below are some of the common questions we hear from potential & current customers. If you don’t see your question below, please reach out and we can walk you through what you need to know!
What brands do you carry?
We are an authorized dealer for Sundance Swim Spas and Hot Tubs, DreamMaker Hot Tubs, Sun & Soul Saunas, Redwood Outdoor Saunas and Cold Plunge Tubs, and Clearlight Saunas.
Can I visit your showroom before making a decision?
Absolutely. Our Spring, TX showroom offers hands-on product displays so you can compare models, explore features, and speak with a trained consultant before purchasing.
Do you offer delivery and installation?
Yes. We provide white-glove delivery and installation, including professional placement, fill-up, and system startup. We also coordinate with licensed electricians and crane services when needed.
Do I need a concrete pad for my hot tub or swim spa?
Yes. A properly constructed pad ensures stability and longevity. We offer custom concrete pad installation, including site preparation and finishing to manufacturer specifications.
Can you help move an existing spa?
Of course! We offer spa relocation services for local moves or repositioning on your property. Our team handles safe transport, lift coordination, and expert reinstallation.
Do you sell chemicals and maintenance supplies?
We carry a full line of water care products tailored to your spa, with one-time purchase options and recurring subscription programs available for convenience.
Do you provide ongoing maintenance or support?
Yes. We offer post-sale education, parts ordering, and coordination for service needs to help you protect your investment over time.
Do you offer financing?
Yes. We work with financing partners to offer flexible options that fit your budget. Visit our Financing page or ask in-store for details.
What areas do you serve?
We proudly serve North Houston and surrounding areas, including The Woodlands, Spring, Tomball, Conroe, Cypress, Magnolia, Montgomery, and more.
Is it safe to leave my spa running year-round?
Yes. In fact, keeping your spa operational year-round helps regulate water temperature, prevents freezing in colder months, and maintains system efficiency.
